Managed IT Services
Comprehensive IT Services & Support
$25/month
Per User / Device · USD
- Unlimited Support Tickets
- Priority Support & Assistance
- Discounted Hourly Service Rates
Monday–Friday, 7 AM–5 PMIndia Standard Time (IST, UTC+05:30)
Cloud, cybersecurity & managed IT
Technology that works for your business.
Reliable cloud solutions, practical cybersecurity and dependable IT support — all working together to help your business move forward.
A clear scope. No automatic charges.
Our Services:
Built around your business
One practical partner for the technology you rely on every day.
Flexible cloud foundations
Security from the start
Dependable IT support
What we do
360-degree solutions for your business
Managed IT Services & HelpdeskCloud Infrastructure & MigrationCybersecurity & VAPTMicrosoft 365 & Modern WorkplaceNetwork Infrastructure & Firewall SecurityBackup & Disaster RecoveryDLP, Endpoint Security & Zero TrustCloud Cost Optimization & FinOpsSIEM, SOC & Security MonitoringIT Governance, Risk & Compliance
Voice, dialer & contact center services What We Offer
IT & Cybersecurity
Managed IT Services & Helpdesk
Managed infrastructure, enterprise helpdesk and proactive maintenance for your daily operations.
View serviceCloud Infrastructure & Migration
Plan, migrate and manage Azure, AWS and GCP infrastructure with security, resilience and cost in view.
View serviceCybersecurity & VAPT
Find vulnerabilities, understand business risk and prioritize practical security improvements.
View serviceMicrosoft 365 & Modern Workplace
Tenant administration, migrations, collaboration and identity security across Microsoft 365.
View serviceNetwork Infrastructure & Firewall Security
Secure networks, firewalls, VPN and connectivity for offices, remote teams and cloud environments.
View serviceBackup & Disaster Recovery
Protect critical data and validate recovery plans for cloud and on-premises systems.
View serviceDLP, Endpoint Security & Zero Trust
Protect business data and endpoints with DLP, EDR/XDR, identity and access controls.
View serviceCloud Cost Optimization & FinOps
Understand cloud spend, rightsize resources and build clearer ownership of ongoing costs.
View serviceSIEM, SOC & Security Monitoring
Connect security logs, tune detections and define a reliable investigation and escalation process.
View serviceIT Governance, Risk & Compliance
Assess IT controls, prepare for audits and turn security gaps into a practical improvement roadmap.
View serviceVoice & Contact Center
VoIP & SIP Services
SIP trunks, virtual numbers and cloud PBX configured around your calling requirements.
View serviceCloud Dialer Solutions
Predictive, progressive, preview and power dialers for organized outbound calling workflows.
View serviceCRM Integration
Connect voice, dialer and business workflows with Zoho, Salesforce, HubSpot and APIs.
View serviceManaged Dialer Support
Deployment, migration, monitoring and maintenance for your dialer environment.
View serviceContact Center Solutions
Inbound and outbound campaigns, IVR and ACD for more organized customer conversations.
View serviceVoIP Security & Compliance
Review voice security, fraud controls, encryption and do-not-call handling.
View serviceIT support that fitsThe right support.
The right support.
A clear starting price.
Choose ongoing support for your team or technical help when you need it. All prices are in USD.
Discuss Managed IT
Hourly IT Support
Professional IT Services & Technical Support
$65/hour
Per Technician · USD
- Unlimited Support Ticket Submissions
- Flexible, On-Demand Technical Assistance
- Convenient Monthly Invoicing
Monday–Friday, 7 AM–5 PMIndia Standard Time (IST, UTC+05:30)
Scope, covered users or devices, response targets, taxes and any license or third-party charges are confirmed in your written quote. Ticket submissions remain subject to the agreed service scope and support hours.
Planning a different scope?
Hourly & monthly budget examples
Use these illustrative estimates to discuss a tailored engagement. These ranges are separate from the support plan rates above; your final quote confirms the applicable price and scope.
Hourly IT Support
Technical assistance matched to the experience your task needs.
| Experience level | Illustrative rate |
|---|---|
| Beginner remote support | $10–$15/hour |
| Experienced IT support engineer | $15–$30/hour |
| Specialist in Microsoft 365, networking, or servers | $25–$50/hour |
Monthly IT Support Contracts
A monthly package for businesses that need regular assistance.
| Package & example services | Monthly price |
|---|---|
| BasicRemote support for a small team, limited support hours | $150–$250 |
| StandardHelpdesk, Microsoft 365 support, and routine maintenance | $300–$600 |
| AdvancedExtended support, endpoint monitoring, and security maintenance | $700–$1,500+ |
A better place to start
Get 30 Days of Free IT Consultation
A 30-day consultation window to understand your priorities and plan a practical next step.
- An initial discussion about your business, systems and priorities
- A high-level review of the IT information you choose to share
- Recommendations and an agreed outline of possible next steps
Your start date, meeting schedule and any written output are agreed first. This offer excludes ongoing helpdesk support, full security testing, implementation, licenses and third-party charges. No automatic paid subscription.
Read the consultation offer terms →Request your free IT consultation
Tell us where you need help. We’ll confirm the consultation scope with you.
Why choose LKSRA
IT support built around your priorities.
Personal approach
We take the time to understand your business, your team and the way you work.
Security in mind
Protection is part of the plan, from infrastructure to everyday operations.
Practical solutions
Technology that solves real problems, with an approach that fits your needs.
Ongoing support
A team to work with as your systems and priorities continue to change.
How we work01 02 03 04
A clear path from day one.
Listen & understand
We start with a conversation about your business, current IT and what you want to improve.
Plan the right solution
We review your needs and explain the scope, approach and next steps before work begins.
Implement with care
We coordinate changes, keep you informed and work to minimize disruption to your team.
Support & improve
We help maintain your environment and review improvements as your business grows.
Know who you’re working with.
LKSRA IT Solution
Contact our team at [email protected]. Every engagement begins with a written scope and named points of contact.
Deliverables you can review
Service pages explain the reports, runbooks and handover documents we agree for your project. Access and testing boundaries are documented first.
Transparent service terms
Hours, response targets, price and currency are confirmed in your agreement. Review our Privacy Policy and Terms of Use before submitting an enquiry.
Technology and framework names describe service capabilities. LKSRA does not claim official vendor partner status or company certifications.
A little more clarity
Questions? We’re here to help.
Here are a few things you might like to know before we talk.
Ask us a questionWhat is included in the free 30-day IT consultation?+
The offer provides a 30-day consultation window from an agreed start date. We discuss your priorities, review the information you share at a high level and outline recommended next steps. The number of meetings and any written output are agreed before starting. It is not unlimited helpdesk support, a full VAPT engagement or a managed service trial. Paid implementation, licenses, carrier charges and cloud usage are excluded.
Can you support a business outside India?+
We discuss remote delivery for businesses in India and internationally. Availability depends on your region, systems, access requirements and any local restrictions. Confirm country coverage and time-zone overlap with us before booking; an enquiry does not activate support.
What are your support hours and time zone?+
Our published Managed IT Services and Hourly IT Support plans cover Monday–Friday, 7 AM–5 PM India Standard Time (IST, UTC+05:30). Response targets and escalation contacts are agreed in writing. Any extended or 24/7 coverage requires a separate agreed service plan and SLA.
How are pricing and billing currency agreed?+
Website prices are listed in US dollars (USD). Managed IT Services is $25 per user or device per month, and Hourly IT Support is $65 per technician per hour. The separate hourly and monthly budget ranges are illustrative estimates for other scopes, not the rates for these plans. We confirm scope, currency, taxes, payment terms and any third-party charges in a written quote before paid work begins. A consultation request does not create a paid subscription or trigger an automatic charge.
Are you certified or an official technology partner?+
We do not currently claim company certifications or official vendor partner status. Product and framework names describe the technologies and readiness services we discuss; they do not imply endorsement, accreditation or certification.
Can you work with our current systems?+
We begin by reviewing the environment and requirements you share. Recommendations explain what can be retained, improved or replaced. Any production access, security testing or system change needs separate authorization and an agreed scope.
Let’s talk
[email protected]Ready to make your IT work better?
Tell us where you are today. We’ll help you work out the next step.